Chapter 8:
FINANCE

The financial model

It will be very necessary to have worked out the likely financial basis for the bookshop. Banks will ask for it and backers will demand it - and it will need to stand up to careful examination, despite the need to make estimates of future performance on the slimmest of data.

Essential steps to be taken first are:- 

† Estimate likely total turnover month by month and for the first three years and then break it down into different merchandize categories

†Arrive at likely gross margin, by assessing the average to be earned on each category and then make an estimate for shrinkage (this can be as high as 2% of turnover)

Produce lists of costs: occupancy, staff, other running costs

Estimate investment in stock and decide on the rate at which it needs to be written down

Arrive at net margin less depreciation for offsetting the capital investment and decide on the criteria for doing this.

This should then be the basis for a financial model and enable the necessary documents for a business plan to be produced.
 

The funding basis for the enterprise

Most book store enterprises need significant capital investment. For not only will there be sizeable set up cost but working capital will be needed to invest in stock which may well turn over more slowly than a normal pay back period would allow. Ideally the stock investment ought to be more or less in balance with four times stock turn being matched by a three month credit period from suppliers, but in the initial period at least this is not likely to be achievable, especially if inflation rates are high.
 

Investment in the business

The premises

If a site is taken as leasehold, then it is very possible that there will need to be building works before the building can be brought up to a standard necessary to house the operation. It is very likely for example, that a new staircase will be needed and that lifts (even if only for goods) will need to be installed. This element in the package can be very capital intensive and is impossible to estimate until a specific site is found.

Shop design and layout

Dependant on the state of the premises. Actual background surface preparation and painting is not expensive, unless the flooring needs to be rebuilt. Floor coverings can be acquired cheaply, yet to good effect.

Fixtures and fittings

Once the shop is laid out, the fixturing need not be expensive, especially if bought in a ready made form. Lighting and heating and/or air conditioning can be a significant cost.

Electronic equipment

Computers, printers, CD-ROM drives, Audio Visual equipment, communications equipment, tills, credit transaction machines and a variety of miscellaneous items. An allowance is needed for relevant software and for installation, including dedicated lines and buffers.

Stock

A heavy investment in merchandize is necessary. The costs involved can be, to some extent, deferred, subject to negotiations with publishers about extended terms for opening stock, and up to five months credit is possible.
 

Sources of Investment

The European Investment Bank or European Bank for Reconstruction and Development

The European Investment Bank and the European Bank for Reconstruction and Development should both be approachable. The EBRD (The  Bank publishes a useful EBRD Directory of information sources, which may well  be  a vade mecum for the  development of this project) is known to be prepared to back start-up businesses but the process of raising cash in this way is said to be lengthy. However it may well be part of the process of raising capital support to talk to the people at this bank.

Charitable foundations

There may well be charitable organizations whose objects would be fulfilled by supporting a bookselling venture. One such, the Soros Foundation has been active in Eastern Europe.

Venture Capital organizations

The Anglo American finance sector is particularly known for the concept of latter-day merchant banking or venture capital companies and a number of these operate on an international basis. An approach to one of these venture capital providers (Amongst the British Venture Capital Association members there are several companies who may be a possible source of funds, e.g. 3i, Schroder Ventures, Questor, Electra and Candover) would need the very careful preparation of a business plan put together with the assistance of one of the larger international accounting companies who have experience in presenting potential venture's business plans.

The investment arms of banks

European clearing or merchant banks may be interested in the idea of a long term investment, provided they can be persuaded that the prospect of a satisfactory return on the investment is a good one and realistic. Otherwise banks are good for short term funding (the 'overdraft') to cover troughs in the cash flow.

Share holding by managers and staff

Some form of co-operative venture is possible, although care would need to be taken to ensure that someone was seen to be clearly in charge Otherwise staff investment in the bookshop is probably best arrived at by profit sharing schemes.
 

Capital costs

Interest

Capital investment of any kind will cost money and some forms (e.g. a bank) the costs will be inexorable, and not capable of being delayed. Venture capital is usually provided on the basis of a twice yearly dividend, which again is inexorable if the company is actually making a profit. allowance for both these items in any forecast profit and loss account.

Depreciation 

All items which constitute the share holders investment will require writing down at regular intervals and the amount should appear in the profit and loss account. Normal practice varies but as a general rule the following rates of depreciation can be adopted:

Building and building improvements the term of the lease

Fixtures and fittings over 10 years

Electronic equipment over 3 years

Stock in stages: 25% after 6 months; 25% after a year the remaining 50% after one year 

Fixed Costs

Accountants vary in their treatment of the allocation of costs. Fixed costs are regarded as inevitable if the business is to be carried forward, whereas other costs vary depending on the rate at which the business proceeds.

Occupation costs

Rent, local taxes and any service charges attached to the property and must be paid regardless of the level of trade. Occupation costs can amount to as much as 15% of the turnover and since prompt payment is nearly always demanded, this element of the costs can have a significant effect on planning cash flow forecasts. Note should be taken of the effect the shape and configuration of the store has on occupation costs. (The Section on starting up above refers).

Administration 

Costs are imponderable for the necessary back-up to the retail staff in the organization, until the size and scope of the book store is established. Allowance is needed for office staff and equipment to provide accounting and other services and staff for the goods in function.

Staff 

The core staff are a fixed cost because they are essential for the running of the shop and are therefore a predictable and steady overhead (but see also below under variable costs), Staff costs can be affected by the configuration of the space of the store, e.g. multi-floor layouts as opposed to a single floor tend towards higher staff costs. It should be reckoned that staff costs are likely to be in the region of 8 - 10% of turnover. 

Utilities

Energy costs together with water supplies become largely predictable once the store is up and running. Obviously the must be borne and therefore represent an established fixed cost. Care must be taken to examine these costs closely, since significant savings can be made by adopting the correct tariffs from the service providers.

Fees 

Whilst this item can be variable depending on the commissioning of external advisors work, the fixed element is for the fee to be paid to auditors.
 

Variable Costs

Stock is variable only in the sense that it will vary with sales achievements. A basic level of stock is obviously essential and arguments about this will continue as long as there are booksellers to interpret the rules variously.

Staff - can appear as a variable item, since the management will need to increase or decrease staffing levels, depending on the level of turnover.

Selling costs - marketing and promotional costs e.g. advertising, printing etc., are variable in the sense that management has the ability to plan when such expenditure be made and to manipulate commitment and payment to suit the state of the cash flow.

Running costs: cleaning, maintenance - similarly running costs can be made variable in that in times of stringency they can be cut to the minimum.

Taxation - allowance must be made for this item given that it is intended that the bookshop will make a profit.
 

A fully detailed business plan is now possible and the potential bookseller is ready to face their potential suppliers of funds for the business - an another worthwhile bookshop is launched!
 

APPENDICES

I. Accounting for booksellers

Preparing Company Accounts

A proper assessment of all cost centres will enable the forecasts for the following documents to be prepared, firstly for the business plan to lunch the enterprise, and thereafter to provide management with the necessary tools to control the business and to provide satisfactory documents for the share holders.

The Profit and Loss of Account

Will be a product of the nominal ledger, with the proviso that some elements will have to be estimated until the statutory audit. Sales are given as are the costs, both fixed and variable, as outlined above. Capital costs appear as a depreciation figure and the purchase of stock in trade stock does not appear at all unless it is being written down. Costs are set against sales, with an estimated gross margin, being calculated on the basis of an average discount at which stock is purchased being deducted from sales for the period, less an allowance for shrinkage.

The Balance sheet

This document is a product of the profit and loss account and ‘takes a picture’ of the state of the business at any point at which it is cast. It is in this document the investment in the company is set against the ways in which the funds have been used.

The Statement on the Source and Application for Funds

A document that provides detail to support the balance sheet. Whilst not necessarily required for statutory purposes, it allows management to see how the capital resources they have been charged with are being properly employed.

The Cash Flow Forecast

A crucial management document, which should be kept constantly up-to-date. It shows how the income from sales is set against necessary out goings, at their point of payment. It has a direct bearing on predicting whether bills can be paid on time and what the effect on borrowing facilities is going to be. 

Sales that provide the income are predictable with experience, and that month by month sales forecasts of mature businesses can be estimated with a margin of error of only one or two per cent. This is not the case for a start-up business in the foreseeable future and so the management of funds (cash) will take on a crucial nature.

Failure to pay suppliers within the prescribed credit period will seriously dent their confidence in the enterprise and may well adversely affect supplies, thus damaging the business. account of this situation must be taken into account when raising funds for the business.
 


II. An Operations Manual Outline

Contents of an operations manual

1. Merchandize Policy and Practice

Representation of Publishers Lists
Paperback stockholding
Stock Profile
CORE STOCK
NEW TITLES
Non Book Merchandize
Suppliers and Suppliers List
Use of Wholesalers
Receiving Goods/Unpacking
Returns and Despatching Goods
Altering Prices
Stocktaking Methods

2. Customer Services

How staff should help customers
Dealing with telephone and mail enquiries
Special Orders for Customers
Complaints from Customers
Dealing with goods returned

3. Cash

Till procedures
Refunds and Credit notes
Cheques Credit Cards and Tokens
Discounts
Till Reconciliation
Till Instructions
Procedures for discrepancies
Petty Cash
Weekly and monthly sales reports

4. Marketing for Bookshop Managers

The Market
Researching The Market
Image Projection
Shopfitting and lighting
Merchanizing
Display
Advertizing
Press Relations
Events
Print
Direct Mail
Extra-Mural activities
Schools and teachers
The Academic and tertiary educatrion market

5. Communications

Telephone Usage
Post
Fax
Modems & E-Mail
The World Wide Web

6. The Staff of the Bookshop

Terms and Conditions
The Contract of Employment
Maintaining Standards

7. Training Policy and Procedures 

Training Policy
Training programme - Induction
Training programme - Training Sessions
Training programme - external training
Induction check list
Basic Job Training checklist

8. Health and Safety Policy

Statement of Intent
Responsibility of management
Responsibility of employees
First Aid arrangements

9. Security

Cash - till procedures/safes/banking
Defalcation
Stock - shop-lifting/arrests/security equipment
Warning notices
Training staff for security
Premises:locks/keys/windowslnight lighting
Emergency contacts
Fire prevention/equipment
Escape p[lans and drills
Bomb attacks/search plans/emergency evacuation
Suspicious packages
Physical violence
Security management

10. Law Relating to Bookselling

Sales of Goods legislation
Pricing legislation
Trade descriptions
Legal notices & Safety signs
Environmental regulations
Local government regulation
Observing the terms of the lease


III. Opening a bookshop: A Conjectural Financial Model

Year one might look like this:- 

INCOME
Sales 100
- payments to suppliers based on average of discounts received 65
- estimated shrinkage (stock losses from theft or miscalculations) 1.75
+ Other income, if any _____
Net income 33.25

EXPENDITURE
Occupancy: rent, rates, service charges from landlord etc. 8
Services: electricity, gas if any, water. 2
Salaries of staff (gross, to include NI contributions) 11
+ overtime for seasonal business 0.5
+ employment of ‘casual’ staff 0.5
Equipment servicing and maintenance (likely to be free in first year) -
Promotional material and advertising 2
Insurance 1
Professional fees (auditors, accountants etc) 1.5
Bank charges 1.5
Bank interest 3.0
Total Expenditure 31.0
Net income before management/owners earnings 2.25 
* However, allowance needs to be made for:-
- Stock write downs, say 5% of stock, i.e opening stock plus purchases 3.25
- Depreciation of assets (difficult to apply in first year) 3.0 

This is clearly not yet a business, so the second year needs to be looked at differently:-

INCOME
Sales 100
- payments to suppliers (discounts will improve on basis of performance) 62.5
- estimated shrinkage (experience should allow thgis to be limited) 1.5
+ Other income, if any 2
Net income 38

EXPENDITURE
Occupancy: rent, rates, service charges from landlord etc. 8
Services: electricity, gas if any, water. 2
Salaries of staff - may be subject to saving in light of experience 10
+ overtime for seasonal business 0.5
+ employment of ‘casual’ staff 1.0
Equipment servicing and maintenance 1.5
Promotional material and advertising 1.75 
Insurance 1
Professional fees (auditors, accountants etc) 1.5
Bank charges 1.5
Bank interest 3.0
Total Expenditure 33.75
Net income before management/owners earnings 4.25 Stock write downs 3.25
Depreciation of assets 3.0.
 


IV. An Outline Business plan for the Opening of a bookshop

Contents:

Executive Summary

      1. Introduction and background to the proposal
      2. Books and Bookselling Introduction to the trade sector
      3. The Proposed Company Profile
        Introduction to the bookshop
      4. Composition/structure of the company

      5. Management Profile
        Directors (short biographies)
        Key staff
        Organizational structure
      6. Products/ product sourcing
      7. The Book Market and its future

      8. Size, nature and growth
        Demographic changes
        Retailing and economic situation
        Future trends
      9. Competition
      10. Current market developments
      11. Marketing Strategie
        Product knowledge
        Customer Services
        Promotional activity
        Direct Marketing
      12. Plans for development of the business
      13. Operations
        Buying and selling
        Human Resources policy
        Housekeeping
      14. Problems to be faced
      15. FINANCE
        Sales & Margin forecasts
        Profit and loss accounts
        Sources of funds
        Balance sheet forecasts

SOURCES OF FURTHER INFORMATION

ASFODEL Le Metier de libraire Editions du Cercle de la Librarie 1995 339 pp. ISBN 2-7654-0605-7
Baverstock, Alison Are Books Different Kogan Page 1993
Gibson, Malcolm The Complete Guide to Starting and Running A Bookshop, Booksellers Association of Great Britain and Ireland 1999 5 217pp. ISBN 0 907972 53
Hinze, Franz Grundung und Fuhrung einer Buchhandlung Sortimenter-Auschuss, Borsenverein 7th edition 1996 471 pp. ISBN 3-87318-668-3
Hinze, Franz Kauf und Verkauf einer Sortiments-buchhnadlung Sortimenter-Auschuss, Borsenverein 2nd edition 1995 151 pp. ISBN 3-87318-667-5 
Shatzkin, Leonard The Mathematics of Bookselling Sun River Press, Butterick Co.1997


REFERENCE BOOKS

American Book Trade Directory 1997-8 RR Bowker
Cassell & the Publishers Association Directory of Publishing: United Kingdom, Commonwealth and Overseas (annually) Continental Europe 1992 Cassell (part of Orion Group)
International Book Trade Directory1998 Bowker/K G Saur
International ISBN Agency Berlin (ed) Publishers’ International ISBN Directory PLUS CD-ROM annually from KG Saur



BOOK BIBLIOGRAPHIC DATABASES

Zell, Hans (ed) African Books in PrintHans Zell Publishers/Bowker/Saur 
Australian Books in Print D W Thorpe Melbourne
BookFind-CD is an enhanced database of British books in print (but not entirely comprenhensive) from Book Data, Twickenham
Books in English British Library, London
Books in Print (U.S.A.) Bowker & Books in Print Plus (monthly CD-ROM version)
British National Bibliography British Library
Canadian books in Print University of Toronto Press, Totonto
Catalogo dei Libri in Commercio Editrice Bibliografica, Madrid
The Global Books Books in Print PLUS is a Whitaker/Bowker database on CD-ROM combining a number of national databases.
Indian Books in Print Indian Bibliographic Bureau
International Books in Print 1998 Two Volumes Annually KG Saur, Munich
Libros Espanolas en Venta en Hispanoamerica y Espana Agencia Espanola, Madrid
Les Livres disponible La Cercle du Librarie, Paris
New Zealand Books in Print D W Thorpe, Melbourne
PubEasy - on-line database of enhanced bibliographic material administered by Whitakers
Verzeichnis lieferbarer Bucher K G Saur, München
Whitakers Books in Print & Whitakers Bookbank Whitaker Bibliographic Services, London

STAFF: Terms & Conditions; contents of a staff manual

CONSUMER AND RETAIL LAW FOR THE BOOKSHOP
General rights and duties/ the contract of sale/ making the sale/ pricing of goods/ exchanges and refunds/ advertising & sales promotion/ theft/ protection of privacy/ miscellaneous legislation/ fair trading/ laws relating to retailing passed by statutory bodies.
 


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